Terms and conditions
Last Updated: October 30, 2020
This Terms of Service Agreement (the "Agreement") governs your use of this website, [Website Address] (the "Website"), [Business Name] ("Business Name") offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. These Terms of Service (“Terms”) are a binding legal agreement between you and [name]
[Business Name] reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. [Business Name] will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. [Business Name] encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website.
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Content; Intellectual Property; Third Party Links. In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about nutritional and dietary supplements. [Business Name] does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that [Business Name] does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. [Business Name] does not endorse the contents on any such third-party websites.
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Conditions of use
By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. [name] only grants use and access of this website, its products, and its services to those who have accepted its terms.
Privacy policy
Before you continue using our website, we advise you to read our privacy policy [link to privacy policy] regarding our user data collection. It will help you better understand our practices.
Intellectual property
You agree that all materials, products, and services provided on this website are the property of [name], its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the [name]’s intellectual property in any way, including electronic, digital, or new trademark registrations.
User accounts
As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.
If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly. We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.
Limitation on liability
[name] is not liable for any damages that may occur to you as a result of your misuse of our website. [name] reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between [name] and the user, and this supersedes and replaces all prior agreements regarding the use of this website.
Payment
You agree that you will pay for all products you purchase through the services, and the payment method for any products purchased and for any additional amounts (as applicable) that may be accrued by or in connection with your account.
Agreement to be bound
By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.
Privacy policy
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how [name ] Internet Private Limited and its affiliates collectively collect, use, share or otherwise process your personal information through [Name] website www.website its mobile application, and m-site (hereinafter referred to as the “Platform”).
This privacy policy ("policy") will help you understand how [name] ("us", "we", "our") uses and protects the data you provide to us when you visit and use [website] ("website", "service").
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
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What User Data We Collect
When you visit the website, we may collect the following data:
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Your IP address.
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Your contact information and email address.
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Other information such as interests and preferences.
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Data profile regarding your online behavior on our website.
Why We Collect Your Data
We are collecting your data for several reasons:
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To better understand your needs.
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To improve our services and products.
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To send you promotional emails containing the information we think you will find interesting.
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To contact you to fill out surveys and participate in other types of market research.
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To customize our website according to your online behavior and personal preferences.
Safeguarding and Securing the Data
We have implemented appropriate technical and organizational measures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The third party with respect to payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers).
[name] is committed to securing your data and keeping it confidential. [name] has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
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Our Cookie Policy
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems. Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
How to contact us with questions or feedback?
If you have a question, comment, or complaint or wish to access a copy of your personal data or to correct it if you believe it is inaccurate, you may contact us at [Gmail].
Refund policy
If you are unhappy with your item, please let us know. Our Returns Policy gives you 30 days to return or exchange an item bought online with a valid receipt. The item must be in the original packaging and returned with any accessories.
To complete your refund or exchange, we require a receipt or proof of purchase. In case if you wish to return the product after mentioned period then the product will not be exchanged or taken back.
Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 calendar days.
There are certain situations where only partial refunds are granted (if applicable):
· Books or other paper products with obvious signs of use;
· Any item not in its original condition, which is damaged or missing parts for reasons not due to our error; and
· Any item that is returned more than 30 days after delivery.
Shipment and cancellation
Order Processing and Shipment
All in-stock items are shipped within 24 to 48 hours from date of purchase. Orders placed on Friday will be processed and shipped the following Monday.
Other International Deliveries:
The delivery time for international shipments is typically 4-5 days, but can take up to 7-10 days depending upon location.
We have a network of international warehouses to help expedite your delivery and utilize local postal systems and couriers for door-to-door service.
Returns
Product may be returned for any reason within 30 days of original purchase Shipping To return your product, please mail your product to: 17/18 Angel Gate London, EC1V 2PT with your details and reason for returning.
You will be responsible for paying for your own shipping costs for returning your item, unless the item is faulty. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.